We have been doing quite a bit of work with utility companies over the past several years. We love the challenges that accompany many of these projects which may often be referred to, without exaggeration, as “digital transformations.” We are working side by side with many customers as they move their field, back office, and emergency response workflows from analog to digital.
Many of the field techs at these utilities are going from using paper maps one day to mobile devices the next. An overnight transformation! We know that it’s anything but that. We spend months working closely with the stakeholders building an understanding of the workflows and business requirements that are the subject of the change.
Our team of developers and data wranglers applies that knowledge in designing and implementing solutions informed by and tailored to the specific needs of the business. Additionally, our team of QA engineers and testers ensure that we have in place a testing process that will confirm the integrity of data and the performance of solutions at all points in a workflow.
Before we head out the door, we work with the organizations to create a training program that equips users to work confidently with their new tools and capabilities.
How are we able to help utilities jump the gap and land solidly in their new tech?
We are a team of communicators - with an emphatic priority given to listening and asking questions
We are committed to practical and thorough requirements development
Our solution and system integration design process is informed by well-understood needs and workflows
We practice test-driven development and implementation
We value comprehensive training and rollout procedures